Customer Support

KnuGroup offers a 100% Satisfaction Guaranteed 30 day refund policy. To receive refund, excluding postage and handling, return unused portion of the product within 30 days of receipt of the product with an explanation as to why the product was unsatisfactory. You may use our downloadable, easy to use, return form. No C.O.D.s. Return postage is the responsibility of the returnee.

Download the form here, complete it and mail to:

Returns / KnuGroup
783 Morgantown Road
Uniontown, PA
15401

If for some reason you need to speak to us directly, feel to contact us at:
E-Mail: KnuQuestions (at) knugroup.com
Telephone: (724) 970-7314